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Air Freight Import Lead
3 weeks ago
A freight import management position is available to lead and manage daily operational activities within the air freight export team.
The successful candidate will support and contribute to the achievement of country targets and key performance indicators, manage customer relationships, and ensure resolution of operational issues. They will also coordinate with carriers, suppliers, and internal stakeholders to optimize service delivery.
- Manage daily operational activities within the air freight export team
- Support and contribute to the achievement of country targets and key performance indicators
- Manage customer relationships and ensure resolution of operational issues
- Coordinate with carriers, suppliers, and internal stakeholders to optimize service delivery
This role involves leading a team to achieve business objectives and goals. The ideal candidate will have a strong background in logistics and management, with experience in managing operations and teams.
Key Responsibilities:The Freight Import Manager will be responsible for:
- Maintaining high levels of customer satisfaction through effective communication and issue resolution
- Ensuring compliance with industry standards and regulations
- Promoting a safe and healthy work environment
- Developing and maintaining a high-performance team culture
To be successful in this role, you will need:
- Minimum 10+ years' experience in freight forwarding/logistics, with at least 5 years in a leadership role
- A degree in Management, Logistics, or a related field
- Certifications in Customs, Dangerous Goods, and Air Cargo Security (essential)
- Strong communication, analytical, and commercial negotiation skills
- Proven experience managing operations with profit and loss responsibility
- Ability to work independently, under pressure, and manage multiple priorities