Technical Support Specialist
2 weeks ago
We are seeking a skilled Technical Support Specialist to join our team in Canberra. As a key member of our operations, you will play a critical role in ensuring the delivery of exceptional customer support services.
About the Role:This is an exciting opportunity for a dedicated and customer-focused individual to make a meaningful contribution to our organization's success.
- Produce and maintain comprehensive documentation to facilitate efficient support provision.
- Foster strong working relationships with colleagues and actively participate in team activities to drive collaboration and shared goals.
- Effectively communicate with stakeholders through various mediums, utilizing active listening skills and negotiation techniques to convey information and resolve issues.
- Analyze complex problems, identify alternative solutions, and implement effective resolutions to ensure optimal outcomes.
If you are interested in this position, please email us at jobs@italliance.com.au or call 02 8806 0090 for more information.
We are an equal employment opportunity provider and encourage applications from people with disabilities. Please inform us if you require special assistance with your application.
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