Customer Service and Administrative Support Specialist
7 days ago
We are seeking a skilled and dedicated Customer Service and Administrative Support Specialist to join our team. As a key member of our organization, you will play a crucial role in delivering exceptional customer experiences and providing administrative support.
Key ResponsibilitiesThe successful candidate will be responsible for:
- Providing excellent customer service through various communication channels
- Updating third-party booking systems to ensure accurate information
- Maintaining rate parity and occupancy levels
- Performing front desk duties as required
To succeed in this role, you will need:
- A thorough knowledge of administration equipment, including email, word processing, and spreadsheet software
- Experience in administration tasks, such as updating systems, managing databases, and providing customer service
We offer a range of benefits, including:
- Professional development opportunities
- Discounted hotel stays across Australia, Fiji, and New Zealand
- Subsidized private health cover*
*Note: We recruit based on attitude so tell us what you can bring to the team.
Hospitality is at the heart of all we do. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.
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