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Timecard Expert Adviser

2 weeks ago


Melbourne, Victoria, Australia beBee Careers Full time

Job Title: Timecard Expert Adviser

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About the Role:

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This is an exciting opportunity to work at the forefront of HR technology implementation. As a Timecard Expert Adviser, you will be providing crucial support for the newly introduced Workday HR and Finance platform, UKG (Kronos) timecard system, and Dayforce payroll solution.

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Your Responsibilities:

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  • Provide expert support to employees and managers with UKG Timecard functionality and troubleshooting.
  • Manage timecard data, including uploading timecard information, managing delegations, and processing TOIL requests.
  • Ensure system accuracy by performing data maintenance and generating reports on timecard data and reconciliations.
  • Promote self-service by developing and maintaining support materials for end-users.
  • Coordinate system maintenance by working with Enterprise Technology teams to maintain pay rules, accruals, and holiday profiles.
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Requirements:

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You will need to have experience in HR shared services, particularly in time and attendance systems, with strong customer service skills and attention to detail.

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A relevant tertiary qualification or equivalent experience in HR operations would be beneficial.

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Demonstrating COO values, including service excellence and collaborative work, is essential.

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You should be proficient in UKG (Kronos) system administration and have experience working in high-volume, transactional HR environments.

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Familiarity with online service management systems like ServiceNow would also be advantageous.

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You will need to have excellent interpersonal and communication skills.

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What We Offer:

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We offer a comprehensive range of benefits to support your success and sense of fulfillment, including flexible work arrangements, progressive leave provisions, salary packaging, access to discounted services, and health and wellbeing programs.

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You will be part of a vibrant community that values diversity and inclusion.

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The University of Melbourne is committed to creating an inclusive and equitable workplace where all individuals feel valued, respected, and have the opportunity to thrive.