Senior Fraud Investigator

3 days ago

Brisbane, Queensland, Australia beBeeFraud Full time $90,000 - $120,000
About the Role

This role plays a pivotal part in safeguarding the organization against fraudulent activities across multiple lines of business. The successful candidate will be responsible for managing investigations and cases on a daily basis, ensuring timely closure of files and reducing claim leakage.


Key Responsibilities
  1. Fraud Policy Management: Drive a zero-tolerance fraud policy across the business by developing and implementing strategies aligned with global standards.
  2. Fraud Prevention and Detection: Identify and implement process improvements to enhance fraud detection and recovery outcomes, ensuring consistent interpretation and application of fraud management functional rules.
  3. Casework Management: Manage fraud cases, coordinate investigations, and participate in the development of a fraud management framework and culture.
  4. Collaboration and Communication: Collaborate with legal teams and law enforcement on high-value or sensitive fraud cases, presenting to all levels of management and staff with a high level of detail.

Requirements and Qualifications
  1. Experience: Proven experience in fraud investigation or fraud management within insurance or related industries.
  2. Skills: High-level problem-solving ability, decision-making, communication, and presentation skills, with intermediate skill level computer literacy and Microsoft Office suite.
  3. Initiative and Motivation: A motivated self-starter, proactive, and confident, able to work under pressure and meet deadlines.

Benefits and Opportunities

This mid-senior level position offers full-time employment with opportunities for professional growth and development in a dynamic and inclusive workforce. As an equal opportunity employer, we welcome applications from diverse backgrounds and encourage you to bring your whole self to work.


About Us

We are a trusted insurance company committed to caring for our employees, their ambitions, dreams, and challenges. We foster an environment where everyone feels empowered to explore, grow, and shape a better future for our customers and the world around us.

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