Senior Fraud Analyst

3 weeks ago

Brisbane, Queensland, Australia Buscojobs Full time

About The Role

The Senior Fraud Analyst will be the lead responsible for collecting and analyzing claims and industry data related to the identification and deterrence of fraudulent activity. The role involves engagement with Auto & General and the broader industry to share information, insights, and build a robust fraud prevention network.

Position Accountabilities

Our desired candidate will assist in the following, but not limited to:

  • Develop strategic intelligence products, providing valuable business insights into trends across fraud systems and investigation outcomes.
  • Deliver intelligence-rich information to support decision-making across investigation teams.
  • Identify risks and opportunities through risk assessment practices, supporting the translation of insights into tactical projects and detection designs.
  • Develop relevant and timely intelligence assessments to C&A leadership to aid in decision-making and strategic direction regarding fraud controls.
  • Monitor, test, review, and report monthly on fraud typologies, and compile an annual report in compliance with GICOP requirements.
  • Write reports and present oral briefings on industry fraud trends.
  • Support Intelligence Analysts in daily reviews of potentially fraudulent claims.
  • Assist the Head of Fraud & Claims Investigations in delivering and managing counter-fraud services.
  • Proactively access information systems and intelligence sources to enhance fraud risk insights.
  • Collaborate with underwriting to identify and report emerging fraud risks promptly.
  • Maintain knowledge of regulatory requirements, company processes, systems, products, and brands.

Required Experience

  • Tertiary qualification in intelligence, data analytics, or justice studies.
  • Proven experience in data intelligence and statistical analysis, especially related to fraud investigations and research.
  • Ability to convert data analysis into clear business recommendations, articulating risks and opportunities in ROI terms.
  • Experience using OSINT tools and proficiency in Microsoft Word, Excel, and PowerPoint.
  • Experience with SAS, PowerBI, or other analytics and visualization tools.
  • Experience in insurance or financial services is highly desirable.
  • Understanding of legislative, regulatory, and compliance obligations in the FSR environment.

Benefits of Working With Us

  • Location: Based at our Toowong office.
  • Extra leave: Paid 'ME' day, volunteer leave, and options to purchase additional leave.
  • Paid parental leave and other family benefits.
  • Workplace giving with matching donations.
  • Development opportunities through internal programs and online courses.
  • Employee discounts on insurance and retail offers.
  • Recognition programs and social activities.

About Us

Auto & General (A&G) is Australia's fastest-growing major Motor and Home insurer, offering a range of insurance products through the Budget Direct brand and partnerships with ING, Qantas, Virgin Money, and Coles Insurance.

We value diversity and foster an inclusive culture. If you're passionate and talented, we encourage you to apply. Please note, we do not accept unsolicited resumes from recruitment agencies.

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