Senior Fraud Analyst

Overview

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Position: Senior Fraud Analyst. The Senior Fraud Analyst will be the lead role responsible for the collection and analysis of Claims and industry data linked to the identification and deterrence of fraudulent activity. The role will involve engagement in Auto & General and the broader Industry, to share information/ insight and build a robust, effective fraud prevention network.

Position Accountabilities

• Develop strategic intelligence product, providing valuable business insight into the trends across the fraud systems and investigation outcomes.
• Deliver intelligence rich information to support decision making across investigation teams.
• Through risk assessment practices, identify risks and opportunities for the existing fraud control measures and support the translation of insight into tactical project and detection design.
• Develop relevant and timely intelligence assessments to C&A leadership to assist in decision making and strategic direction regarding fraud controls.
• Monthly monitoring, testing, reviewing, and reporting on the fraud typologies and compile a report annually in compliance with GICOP requirements.
• Responsible for report writing and presenting oral briefings on fraud trends within the industry.
• Support Intelligence Analysts in daily review of potentially fraudulent claims.
• Support the Head of Fraud & Claims Investigations in the continued formation, delivery, and management of counter fraud services to the business.
• Proactively seek access to information systems and/or intelligence sources that will increase our fraud risk insight.
• Work closely with underwriting to ensure new and emerging fraud risks are promptly identified and reported on.
• Maintain sound knowledge of Regulatory requirements, company processes, systems, products, and brands.

What experience you'll bring

• Tertiary level qualification in intelligence, data analytics or justice studies.
• Proven data intelligence & statistical analytical experience, including analysis of large data sets with previous fraud investigation, research, and analysis experience.
• Demonstrable skills converting data analysis into sound business recommendations (e.g., in clear ROI terms), clearly identifying and articulating risks and opportunities to the business.
• Strong experience in conducting research utilizing Open-Source Intelligence (OSINT) tools and strong skills with Microsoft Word, Excel and PowerPoint.
• Experience using SAS, PowerBI and/or other analytics and visualisation tools.
• Experience in insurance and/or financial services is highly desirable.
• Well-developed understanding of the legislative, regulatory and compliance obligations to operate in the FSR environment.

The Benefits Of Working With Us

• Location — This role will be based at our Toowong office.
• Extra leave — Paid 'ME' day, one paid volunteer leave day annually, and up to two additional weeks of leave per year available for purchase.
• Paid parental leave — Paid parental leave and other benefits.
• Workplace giving — Workplace giving with dollar-for-dollar charity donations matched.
• Development opportunities — Access to internal programs and a wide range of online courses.
• Employee discounts — Discounts on Budget Direct insurance products and access to offers from over 600 retailers.
• Reward and recognition — Employee recognition, reward and incentive schemes.
• Social activities — Regular events across sites, including annual celebrations and family days.

About Us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community. Our range includes Car, Motorcycle, Home, Contents, Pet and Travel insurance, delivered through Budget Direct and partnerships with ING, Qantas, Virgin Money, and Coles Insurance.

We're excited about the future and actively seek talented, passionate individuals to help us be Australia's best insurer. Auto & General values individual differences and fosters an inclusive culture that creates a great place to work for all.

Recruitment Note

• A note from Auto & General to recruitment agencies: We politely ask that you avoid making approaches or sending unsolicited resumes to our Recruitment Team or Hiring Leaders. Auto & General is not responsible for any fees related to unsolicited resumes.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: Insurance

Brisbane City, Queensland, Australia

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