Pet Care Experience Leader

2 weeks ago

Sydney, New South Wales, Australia beBeeService Full time $80,000 - $100,000

Leadership Opportunity

Our organization helps pets and their families live their best life by providing a caring and supportive environment, where clinical expertise is delivered by compassionate, motivated people.

As a leading veterinary hospital network in Australia, we provide specialist and emergency care for dogs, cats, and other companion animals. Our hospitals offer a range of services, including:

  • Specialist referral services
  • Emergency care
  • Diagnostic imaging
  • Pathology

To meet the sophisticated needs of our patients, we have enhanced our critical in-house support services, including specialist anaesthesia and critical care.

About the Role: We are seeking a dynamic Client Services Manager to lead our team and deliver exceptional service experiences to our clients, patients, and referring vets.

The successful candidate will be accountable for all aspects of the team, including rostering, leave, salary, and performance management. They will also build strong engagement with our veterinary partners and pet owners, aligning with our core purpose of helping pets and their families live their best life.

About You: We are looking for a dedicated and passionate individual who is committed to delivering exceptional service and creating experiences for clients, patients, and referring vets. The ideal candidate will lead by example, ensuring that every interaction reflects the values and core purpose of our organization.

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