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Banking Operations Leader
1 month ago
IMB Bank is a leading member-owned bank that has been serving communities for over 144 years. We are currently seeking an experienced Banking Operations Leader to join our team in Belconnen.
Key Responsibilities- Leading and managing daily branch operations, including customer service, compliance, and lending activities.
- Developing and implementing strategies to improve customer experience and drive business growth.
- Coaching and mentoring staff to enhance their skills and performance.
- Collaborating with other teams to achieve operational excellence and meet business objectives.
- Maintaining accurate records and reports to support decision-making.
- A minimum of 2 years' experience in banking or retail operations, with a proven track record of success.
- Excellent leadership and communication skills, with the ability to motivate and inspire teams.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- A passion for delivering exceptional customer service and creating positive experiences.
- A commitment to ongoing learning and development, with a desire to stay up-to-date with industry trends and best practices.
- A competitive salary range of $80,000 - $110,000 per annum, based on experience.
- A comprehensive benefits package, including training and development opportunities.
- A dynamic and supportive work environment, with a focus on employee wellbeing and career growth.
- The opportunity to work with a respected and community-focused organization, making a real difference in people's lives.
