Support Superannuation
8 hours ago
Job Overview
We are seeking a highly skilled and empathetic professional to join our organization as a Customer Support Specialist. You will be responsible for providing exceptional support to customers, specifically in the area of superannuation.
You will work closely with customers to understand their needs and provide solutions to their queries, while also ensuring compliance with regulations and processes.
Main Responsibilities:- Provide exceptional customer service to members and customers across other products.
- Build and maintain relationships with customers through effective communication and problem-solving.
- Stay up-to-date with regulations and processes to ensure accurate and compliant responses.
Skill Requirements:
- High school diploma or equivalent required; degree in related field preferred.
- Excellent communication and interpersonal skills.
- Deep understanding of superannuation regulations and processes.
- Able to empathise with diverse range of customers.
If you have a passion for delivering exceptional customer service and a strong understanding of superannuation, we encourage you to apply for this opportunity.
Key Qualifications:- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to work effectively in a team environment.
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