Front Office Representative

3 weeks ago


Melbourne, Victoria, Australia Grupo Mantra Full time

Located within the vibrant West End University precinct, BreakFree Adelaide is within walking distance to the city's hotspots, including the Convention Centre, Festival Theatre, Rundle Mall, the Adelaide Oval, and more. With its superior friendly service and a variety of refurbished room types featuring all the comforts of home, you'll love the feeling of being around perpetually happy guests.

In this role, you will:

  • Deliver exceptional service, from check-in to check-out and everywhere in between.
  • Be responsible for the reception desk and processing of night audit and nightly reports.
  • Work unique night shifts at our hotel from 11pm to 7am.
  • Be responsible for completing a wide variety of front office tasks, ensuring every day is different.
  • Provide guests and visitors with local information from your vast array of knowledge regarding neighbourhood attractions and amenities.

What we are looking for:

  • The ability to work under pressure, multitask, and think on your feet to quickly resolve issues.
  • Strong communication skills and pride in personal presentation.
  • A passionate person who can make both colleagues and guests smile.
  • Someone with apparent energy and a positive attitude, bringing it to every single shift.
  • Night Audit and/or Accounts experience is highly regarded, providing a great career path into other areas of operations or finance.


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