Technical Hardware Specialist

6 days ago

Sydney, New South Wales, Australia beBeeHardware Full time $80,000 - $120,000
Job Summary:

We are seeking a skilled and experienced Hardware Technician to join our team. As a critical member of our infrastructure support team, you will play a vital role in delivering top-notch service and maintaining our clients' hardware infrastructure.

The ideal candidate will have experience in IT tech support and customer service, with a strong understanding of servers, storage, and networking. Responsibilities include providing on-site and remote support for customers, diagnosing and troubleshooting server, storage, and networking problems, and performing regular maintenance on hardware equipment.

Main Responsibilities:

  • Provide technical support and solutions for customers
  • Diagnose and troubleshoot server, storage, and networking problems
  • Perform routine maintenance tasks on hardware equipment
  • Document all support activities and maintain accurate records

Requirements:

  • Strong problem-solving skills and excellent communication skills
  • Experience in IT tech support and customer service
  • A valid Australian Driver's Licence is required
  • Relevant certifications such as CompTIA, Cisco, or Microsoft are a plus

Benefits:

  • Competitive salary and benefits package
  • Dynamic, multicultural work environment with a supportive team
  • Opportunities for professional growth and development

About Us:

We are committed to delivering exceptional customer service and expertise in hardware and software issues. If you are passionate about technology and have a strong desire to learn and grow, we would love to hear from you.

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