Store Manager

3 weeks ago


Melbourne, Victoria, Australia Kathmandu Full time

About the Role

We are seeking a highly skilled Store Manager to lead our Chapel Street store. As a Store Manager, you will be responsible for ensuring the successful and efficient running of the store.

Key Responsibilities

  • Build and drive a customer-led culture through the execution of sales, service and compliance initiatives
  • Inspire and lead a diverse team of outdoor enthusiasts to reach set KPIs and sales targets
  • Work closely with the Regional Manager to ensure the store is running effectively
  • Represent the store and support the wider network in the development and execution of initiatives and processes
  • Train, mentor and coach Team Members to work towards goals and succession planning
  • Create an enjoyable experience for each and every customer

Requirements

  • Previous management experience in a retail or customer service environment
  • Proven ability to lead, motivate and build sales and service through exceptional store management
  • Exceptional problem-solving abilities and a proactive outlook
  • Sound knowledge of retail requirements; POS, stock control, cash handling, security and store presentation
  • Demonstrated experience working to targets and KPI's and fostering a high-performance culture
  • Genuine passion for our products and what we stand for as a business

About Kathmandu

Kathmandu is a leading global outdoor lifestyle brand whose journey began in Aotearoa New Zealand over thirty years ago. We're on a mission to improve the wellbeing of the world by getting more people outdoors, because nature has a positive transformative effect on us all.



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