Part Time ICT Trainer
1 week ago
About the Company
A leading non-profit organization with over 100 locations nationwide is seeking a skilled Collections Officer to join their finance team. With a strong commitment to individualized care and customer-centric mentality, they aim to redefine the healthcare field.
About the Role
The Collections Officer will play a vital role in ensuring the smooth operations of the finance department. Key responsibilities include:
- Deliver timely and accurate accounts receivable services to a high volume of residents, ensuring outstanding balances are promptly addressed.
- Handle complex accounts receivable transactions and inquiries with precision, adhering to strict quality standards and company procedures.
- Proactively identify and resolve issues in a timely manner, ensuring compliance with standard operating procedures and meeting performance targets.
- Maintain effective communication with internal and external stakeholders regarding payment processing and account status.
About You
To be successful in this role, you will have:
- 3+ years' experience in Collections
- Experience with high volume of collections
- Experience dealing with difficult situations
- Intermediate knowledge of Excel
What's in it for you?
This role offers:
- NFP salary packaging opportunities
- Unlimited development opportunities
- Flexible working arrangements
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