Retail Operations Manager

5 days ago


Brisbane, Queensland, Australia RSPCA QLD Full time
Retail Operations Manager - South Brisbane and Gold Coast

Estimated Salary: $60,000 - $80,000 per annum

About Us

RSPCA QLD is a leading animal welfare charity dedicated to improving the lives of animals across Queensland. With nearly 140 years of experience, we care for over 42,000 animals every year.

The Opportunity

We are seeking a highly motivated Retail Operations Manager to lead our thriving South Brisbane and Gold Coast stores. As a key member of our team, you will oversee daily operations, manage a dedicated team of staff and volunteers, and drive sales to achieve set targets.

Key Responsibilities
  • Represent RSPCA QLD and maintain a high level of customer service
  • Work closely with the Op Shop Store Manager and Area Manager to support business goals and mission
  • Train and support volunteers
  • Direct and monitor daily register opening and closing procedures
  • Maintain and review the shop's pricing list
Requirements

To be successful in this role, you will need:

  • Confident leadership experience in a retail environment (minimum 2 years)
  • Knowledge of fashion and clothing brands
  • Strong written and verbal communication skills
  • High level of organisational skills and attention to detail
  • Sound computer skills
  • Proven ability to work well under pressure
  • Ability to supervise and provide direction to a small team
What We Offer

We offer a comprehensive benefits package, including:

  • Flexible working arrangements
  • 8 weeks paid parental leave
  • Study leave
  • Leave for your furry companions
  • Counselling and mental health services
  • Free on-site parking
  • Exclusive staff discounts
  • Novated leases
  • Free pet vaccines
  • 40% off Royal Canin pet food
  • Animal adoption options

RSPCA QLD is an equal opportunity employer committed to ensuring a fair and inclusive hiring process. We welcome applications from diverse candidates.



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