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Public Area Maintenance Associate

2 months ago


Tweed Heads, New South Wales, Australia Mantra Twin Towns Hotel & Apartment Full time
About the Role

We are seeking a highly motivated and detail-oriented Public Area Cleaner to join our Housekeeping team at Mantra Twin Towns Hotel & Apartments. As a key member of our crew, you will be responsible for ensuring our shared spaces are immaculate and welcoming for our guests.

Key Responsibilities
  • Maintain the highest standards of cleanliness and presentation in all public areas, including pools, gyms, and shared bathrooms
  • Collaborate with room attendants to ensure seamless room cleaning and linen removal processes
  • Operate specialized equipment and chemicals safely and efficiently
  • Provide exceptional guest service, responding to inquiries and security matters promptly and professionally
  • Act as a liaison between departments, reporting any maintenance issues or concerns to ensure seamless operations
Requirements
  • Previous experience in a similar role is highly desirable
  • Excellent communication and interpersonal skills, with a warm and welcoming demeanor
  • Attention to detail and ability to work efficiently, managing time effectively
  • Adaptability and physical fitness to work in various environments, including staircases and uncovered areas
  • Ability to work collaboratively with colleagues from diverse backgrounds
  • Flexibility to work a rotating schedule, including nights, overnights, weekends, and public holidays as required
Accor Benefits
  • ALL Heartist Membership - Enjoy discounts on accommodation and food & beverage worldwide
  • Family & Friends Discounts - Available on a range of accommodation, services, and events for those who matter most
  • Accor Live Limitless (ALL) Loyalty Program - Earn status and reward points on worldwide stays
  • Learn Your Way - Access industry-leading training platforms, Accor Academy and Typsy
  • Build Your Network - Join a global community of hospitality professionals
  • Worldwide Opportunities - Explore career growth with over 400 hotels in the Pacific and 5,000+ across 110 countries

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.