
Director of Commercial Excellence
6 days ago
The Director of Commercial Excellence leads a high-performing team, sets strategic direction, and champions cross-functional collaboration to deliver value to patients, clinicians, and procurement partners. This role drives commercial execution, market expansion, and talent development across Australia and New Zealand.
Key Responsibilities- Leadership and Team Development
- Lead, coach, and develop the CRM commercial team, ensuring capability development, talent retention, and a strong performance-driven culture.
- Foster a robust leadership culture and ensure organisational success and succession.
- Cultivate a performance-driven, inclusive culture focused on patient outcomes and professional growth.
- Cross-Functional & Strategic Initiatives
- Partner with marketing, education, corporate accounts, HEGA, and supply chain teams to drive operational execution and commercial excellence.
- Implement service strategy in collaboration with stakeholders to improve KPIs and patient experience.
- Governance & Compliance
- Ensure all commercial activities meet regulatory, legal, and ethical standards.
- Foster a culture of accountability, transparency, and integrity.
- People Development
- Create comprehensive talent management plans and bench strength within the organisation.
- Strategic Thinking
- Maintain a long-term, big-picture view of the business.
- Customer Focus
- Design and deliver strategies that place customers at the center of business decisions.
- Communication
- Create an environment that promotes the free flow of communication and information throughout the organisation.
- Courage
- Lead courageously by confronting problems directly, acting decisively.
Requirements:
- Bachelor's degree in Business, Science, or related field.
- Minimum 8 years of commercial experience in medical devices or healthcare, with leadership responsibility.
- Proven track record of building and developing large, high-performing teams.
- Experience in a matrixed, cross-functional environment.
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