
Technical Service Provider
2 weeks ago
We are seeking an experienced IT Support Specialist to provide technical assistance and resolve moderately complex delivery systems or network issues.
Key Responsibilities:
- Provide IT support and troubleshoot delivery systems or network issues.
- Escalate and coordinate with vendors on hardware or networking problems.
- Assist with configuration management of computing delivery systems.
- Ensure documentation is kept up to date and aligned with policies and procedures.
- Respond to service desk tasks and support tickets in a timely, professional manner.
- Ensure IT operations meet industry standards and compliance requirements.
Requirements:
- Minimum 3 years' experience in PC support, specifically Windows environments.
- Strong understanding of networked PCs and peripherals.
- Excellent communication and troubleshooting skills.
- Certificate-level IT qualifications (ideally with 4+ years' relevant experience).
- Ability to work independently, take initiative, and follow through.
- NV1 clearance (Australian citizens only).
- Willingness to travel to remote sites as needed, and occasionally work out-of-hours/on-call.
- Valid driver's license.
Bonus Points:
- Experience in secure environments.
- Thrives in fast-paced, high-trust teams.
Apply Now
For more information, please contact us at your earliest convenience.
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