Technical Services Advisor

4 days ago

Kemps Creek, New South Wales, Australia ARDEX Australia Full time $60,000 - $100,000 per year

About Us

ARDEX is a global leader in high-performance building materials, trusted by trade professionals for over 70 years. We develop and manufacture innovative products for tiling, waterproofing, flooring, and substrate preparation—backed by unmatched technical support and training. At the core of our business is a commitment to excellence, integrity, and continuous improvement.

The Opportunity

We are seeking a motivated Technical Services Advisor to join our Technical Services team based at our brand new, state-of-the-art head office in Kemps Creek. Reporting to the Training and Technical Services Manager, this role provides expert product and system advice, ensuring our customers and internal teams receive the highest level of technical support.

Key Responsibilities

  • Provide technical guidance and product recommendations to contractors, architects, homeowners, and internal teams.
  • Respond to and resolve technical enquiries, including system issues and customer complaints.
  • Prepare, review, and validate technical documentation such as system recommendations, datasheets, and bulletins.
  • Conduct laboratory testing to support product development and customer complaint investigations.
  • Deliver training workshops, presentations, and technical support sessions to clients and staff.
  • Work closely with R&D, Sales, and Operations teams to develop innovative technical solutions.
  • Stay up to date with industry developments and ensure ARDEX documentation remains accurate and relevant.

The Ideal Candidate

  • Degree in Chemistry, Materials Science, or a related field (or trade background in tiling, waterproofing, or construction).
  • 5+ years' experience in a technical, laboratory, or construction-related role.
  • Strong communication skills with the ability to explain technical concepts clearly.
  • Customer-focused, with a passion for problem-solving and delivering service excellence.
  • Practical experience in building, hardware, or trade environments highly regarded.
  • Knowledge of industry standards, building codes, and compliance requirements.

Why Join ARDEX?

At ARDEX, we don't just talk values—we live them:

  • Build Belonging – You'll be part of a team that's inclusive, empowering, and collaborative
  • Fuel Passion – We're driven by energy and enthusiasm for what we do and how we impact the market
  • Drive Innovation – We encourage creativity and continuous improvement to stay ahead
  • Embody Integrity – We value honesty, ethics, and accountability
  • Embrace Responsibility – We own our actions and take initiative to do the right thing

We are a global family-owned company with a diverse range of opportunities, both locally and abroad. We offer a competitive salary, training and the opportunity to develop and enhance yourcareer. We take great pride in the efforts of our team members who create a supportive team environment and make ARDEX Australia such a great place to work.

  • Workplace Relations Advisor

    4 days ago

    Kemps Creek, New South Wales, Australia Linfox Australia Full time $90,000 - $120,000 per year

    At Linfox, we believe that together, anything is possible. Join a team that uses sophisticated technology to deliver essential goods and services for Australia's largest companies. Work with major customers in retail, healthcare, government, and defence. Shape the future of logistics with industry-leading innovations in safety, sustainability, and...

  • Workplace Relations Advisor

    3 days ago

    Kemps Creek, New South Wales, Australia Linfox Full time $120,000 - $140,000 per year

    Job no: Work type:Full time Location:Kemps Creek - NSW - Australia Applications close:24 Oct :55 PM AUS Eastern Daylight TimeAt Linfox, we believe that together, anything is possible. Join a team that uses sophisticated technology to deliver essential goods and services for Australia's largest companies. Work with major customers in retail, healthcare,...

  • External Sales WSS NSW

    2 weeks ago

    Kemps Creek, New South Wales, Australia Xylem Full time $80,000 - $120,000 per year

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate...

  • Research Scientist

    2 weeks ago

    Badgerys Creek, New South Wales, Australia Elanco Full time $90,000 - $120,000 per year

    At Elanco (NYSE: ELAN) – it all starts with animalsAs a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We're driven by our vision of 'Food and Companionship Enriching Life' and our approach to sustainability – the Elanco Healthy Purpose – to...

  • Site Veterinarian

    2 weeks ago

    Badgerys Creek, New South Wales, Australia Elanco Full time $80,000 - $120,000 per year

    At Elanco (NYSE: ELAN) – it all starts with animalsAs a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We're driven by our vision of 'Food and Companionship Enriching Life' and our approach to sustainability – the Elanco Healthy Purpose – to...

  • Research Scientist

    5 days ago

    Badgerys Creek, New South Wales, Australia Elanco Full time $90,000 - $120,000 per year

    At Elanco (NYSE: ELAN) – it all starts with animalsAs a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society...

  • Study Manager

    2 weeks ago

    Badgerys Creek, New South Wales, Australia Elanco Full time $90,000 - $120,000 per year

    At Elanco (NYSE: ELAN) – it all starts with animalsAs a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We're driven by our vision of 'Food and Companionship Enriching Life' and our approach to sustainability – the Elanco Healthy Purpose – to...

  • Talent Acquisition Advisor

    2 weeks ago

    Kemps Creek, Australia Linfox Full time

    Job no: 759802 Work type: Full time **Location**: Kemps Creek - NSW - Australia, Essendon Fields - VIC - Australia Applications close: 20 Jun 2025 11:55 PM AUS Eastern Standard Time Here at Linfox, we believe together, anything is possible. Use sophisticated technology to deliver everyday essentials and natural resources for Australia’s biggest...

  • Client Solutions

    2 weeks ago

    Kemps Creek, Australia EssilorLuxottica Full time

    We are **EssilorLuxottica,** a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address...

  • Customer Service Specialist

    2 weeks ago

    Kemps Creek, Australia Xylem Full time

    Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable

  • Field Service Technician

    2 weeks ago

    Kemps Creek, Australia EssilorLuxottica Full time

    We are **EssilorLuxottica,** a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address...

  • 3pl Manager, External Fulfillment

    7 days ago

    Kemps Creek, Australia Amazon Commercial Services Pty Ltd Full time

    Bachelor’s degree or equivalent certification in (Industrial/Mechanical) Engineering, Operations, Business Administration, or a related field - Proficient in Microsoft Office products: Excel, Word, Outlook, PowerPoint and MS Project - Strong data analysis skills - Ability to produce, interpret and draw conclusions from data - Excellent communication skills...

  • 2026 Graduate Area Manager, Operations

    5 days ago

    Kemps Creek, Australia Amazon Commercial Services Pty Ltd Full time

    **DESCRIPTION**: Are you a recent graduate with a passion for learning, management and/or data driven problem solving? At Amazon we’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with...

  • Rme Technician

    7 days ago

    Kemps Creek, Australia Amazon Commercial Services Pty Ltd Full time

    Formal Trade Qualifications: Certificate lll in Electrotechnology with current electrical trade license or Cert lll in Engineering OR Mechanical Trade (Fitter/Turner). Alternatively, equivalent trade qualifications formally recognised in Australia. - Experience of planned preventative maintenance systems - Experience fault finding within Material Handling...

  • Maintenance Technician

    5 days ago

    Kemps Creek, Australia Amazon Commercial Services Pty Ltd Full time

    Formal Trade Qualification: served a full apprenticeship in either Electrical or Mechanical Engineering qualified to a minimum of Certificate III Electrotechnology with current electrical trade license OR Cert III Mechanical Engineering (Fitter/Turner). Alternatively, an equivalent apprenticeship in either Electrical or Mechanical formally recognised in...

  • Whs Advisor

    2 weeks ago

    Eastern Creek, Australia Service Stream Full time

    Primary Location Eastern Creek, NSW Job Description Summary An exciting opportunity has arisen for a WHS Advisor, to join Service Stream in our Transport Infrastructure sector, based out at Eastern Creek NSW. About the Role Service Stream’s Transport Infrastructure division are currently seeking a Full Time, WHS Advisor to join our team. Reporting to...

  • Territory Business Advisor

    1 week ago

    Tennant Creek, Australia NT Government - Department of Trade, Business and Asian Relations Full time $96,620 - $107,721 per year

    Job descriptionAgency Department of Trade, Business and Asian Relations Work unit Business and Workforce DeliveryJob title Territory Business Advisor Designation Administrative Officer 6Job type Full time Duration Ongoing commencing 03/11/2025Salary $96,620 - $107,721 Location Tennant CreekPosition number 17396 RTF Closing 25/09/2025Contact officer Sera...