
Administrative Training Manager
1 week ago
At the heart of this role is coordinating training timetables and managing trainers, ensuring that our systems and databases are well-maintained. This involves providing exceptional customer service, handling bookings, and correspondence.
Our team in Sydney's CBD has a permanent full-time position available for an Operations Consultant to join us. As the leading healthcare recruitment solutions provider in Australia, we operate across every state and territory.
This consultant will be working closely with our National Training and Education Division, delivering mandatory competencies like manual handling, First Aid, and medication training to existing HCA healthcare, aged care, and disability support workers.
The Education Operations Coordinator will focus on administrative tasks involved in the day-to-day running of our workforce and industry training programs conducted on the east coast of Australia.
Key Responsibilities
- Developing and maintaining the training calendar, including website listings and online booking information
- Managing training enquiries, bookings, cancellations, attendance records, refunds, certificates, and student files
- Hiring and inducting trainers as needed
- Coordinating trainer bookings and liaison
- Sourcing, ordering, and maintaining training resources
- Maintaining training rooms, reception, and kitchen areas, including daily setup and takedown
- Greeting and directing training attendees
- Promoting our training products and services internally
- Building and maintaining relationships with external clients to market and promote our training products and services
- Familiarising and working in accordance with WHS and QMS systems, policies, and procedures.
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