ICT Support Manager
6 hours ago
The Technology and Information Management (TAIM) Unit at Comcare (Australian Government) is seeking a highly skilled APS6 Service Desk Team Leader to join their team. As a key member of the Client Services team, you will provide technical guidance and leadership to the Service Desk function, ensuring the delivery of responsive, reliable, and respectful ICT support and service to Comcare workers.
Key Responsibilities- Manage a regionally dispersed team of Service Desk Analysts
- Provide technical guidance and leadership to the Service Desk function
- Ensure the delivery of responsive, reliable, and respectful ICT support and service to Comcare workers
- Strong knowledge and understanding of the ITIL Framework
- Minimum 2 years of experience in an enterprise Information Technology environment
Ability to obtain and maintain a Baseline Security Clearance
How to ApplyPlease review the Job Information Pack below and provide a statement of claims with your responses outlining what you could bring to this position, including your skills, experience, and knowledge relevant to the job-specific capabilities and role.
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