Crew Culture Leader
18 hours ago
Your responsibilities will include leading a team of customer service professionals, monitoring team performance, and managing the health and wellbeing of our team members. You'll work closely with our Customer Experience Managers to ensure our people are delivering a truly Virgin experience.
To succeed in this role, you'll need to have leadership experience in leading large diverse teams in a fast-paced business, as well as a strong understanding of change management principles and techniques. You'll also need to be able to drive positive customer outcomes through a large diverse workforce and have a visible leadership presence.
We're committed to looking after our people, with a range of benefits and conditions that include discounted flights, travel insurance, and access to a wellbeing app.
If you're passionate about delivering exceptional customer experiences and have the skills and experience to lead a team to success, we'd love to hear from you.
**Key Responsibilities:**
* Lead a team of customer service professionals
* Monitor team performance and manage the health and wellbeing of team members
* Work closely with Customer Experience Managers to ensure a truly Virgin experience
* Drive positive customer outcomes through a large diverse workforce
**What We Offer:**
* Discounted flights and travel insurance
* Access to a wellbeing app
* A range of other benefits and conditions
**How to Apply:**
If you're interested in this role, please submit your application. We can't wait to hear from you"}
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