Operational Excellence Lead

1 week ago

Sydney, New South Wales, Australia beBeeLeadership Full time $85,000 - $110,000

Drive Operational Excellence

We are seeking an experienced Operations Supervisor to lead our depot operations, driving operational excellence and developing positive team outcomes. The ideal candidate will possess comprehensive knowledge and experience in operations/logistics, sales, industrial relations, and contemporary leadership principles.

The successful candidate will:

  • Lead, motivate, and empower employees through effective communication, excellent leadership, regular performance feedback, and team building to maximise customer satisfaction, employee satisfaction, and team productivity.
  • Analyse day-to-day results in the depot operations and take action to meet the depot targets for service quality, loss and damage reduction, at optimum costs.
  • Establish a customer-focused culture by implementing and managing initiatives and tools that aim to achieve customer satisfaction, loyalty, and retention.
  • Use standard tools and methods to ensure daily/weekly/monthly reporting, measuring, and control of resources, activity service performance, and cost.

Key Requirements:

  • 3 years relevant experience in an operations environment.
  • Knowledge of optimisation processes.
  • Good knowledge of Operations processes and related technology.
  • Proven track record of continuous improvement.
  • Able to realise concepts in a can-do mentality.

Our Philosophy: People-Service-Profit (P-S-P)

We take care of our people so that they can deliver impeccable service to our customers who will give us the profit necessary for success. Our work environment encourages employees to be innovative in delivering high-quality service to our customers.

Career Development Opportunities

As an Operations Supervisor, you will have the opportunity to develop your skills and expertise in a dynamic environment. You will work closely with our team to drive business growth and improve operational efficiency.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development. If you are a motivated and experienced Operations Supervisor looking for a new challenge, we would love to hear from you.

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