Senior Operational Resource Specialist

2 weeks ago

Adelaide, South Australia beBeeResource Full time $67,589 - $72,333
Job Overview

We are seeking a skilled Operational Planning Professional to join our statewide operations. As an integral part of our team, you will play a crucial role in ensuring the efficient and effective deployment of resources to meet the ever-changing demands of the ambulance service.

Key Responsibilities:

  • Coordinate the planning and scheduling of clinical staff to maximize roster coverage, considering factors such as extreme weather, major events, operational demand, industrial instruments, and skill mix.
  • Provide advice and recommendations to leadership teams, operations managers, and others on staff utilisation, optimal roster coverage, and mitigation plans.
  • Coordinate and control the production of rosters for clinical staff on a weekly, monthly, and annual basis, adhering to industrial instruments and staff availability.
  • Determine and enact appropriate actions to cover and reduce roster shortfalls based on skills, knowledge, and experience, often requiring complex staff movements.
  • Manage incoming requests for rostering services, providing assistance, advice, and solutions with a strong customer service focus.
  • Prioritise complex planning tasks related to daily staff movements to meet dynamic organisational requirements.
  • Develop and deliver roster coverage plans in response to unforeseen and predicted shift vacancies, ensuring maximum efficiency and cost-effectiveness.
  • Act as a 'Super-user' for the global rostering software system, providing support, guidance, training, and technical solutions to stakeholders.

Requirements:

  • Exceptional analytical and problem-solving skills, coupled with strong communication and interpersonal abilities.
  • Experience in resource planning, rostering, or operational management within a healthcare or emergency services setting would be highly advantageous.

What We Offer:

  • A competitive remuneration package plus salary packaging benefits.
  • The opportunity to work in a collaborative, forward-thinking environment with a culture of inclusion and diversity.
  • The chance to make a vital contribution to enhancing the well-being of our community.
  • Access to a range of staff and wellness support programs.

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