Senior Application Analyst

4 weeks ago

Sydney, New South Wales, Australia Sg Fleet Australia Pty Ltd Full time
About Us

Sg Fleet Australia Pty Ltd is a leading financial services company specialising in fleet management, vehicle leasing, and salary packaging. With a presence across Australia, the UK, and NZ, we have a total portfolio under management of $2.5 Billion and over 1200 employees.

Our Culture

We value diversity and belonging, and we're committed to providing an unparalleled customer experience. Our team is positive, fun, and supportive, with opportunities for career growth and development.

What We Offer
  • Up to four extra days of leave each year for wellness and relaxation
  • Industry-leading 20 weeks of paid parental leave
  • Vehicle salary packaging and discounted mobility products and services
  • Monetary service milestone awards and recruitment referral bonus
  • Flexible work arrangements and career progression opportunities
  • Education support, including an individual learning budget and free access to LinkedIn Learning
  • Two paid volunteer days each year to give back to the community
  • Health and wellbeing support, including a subsidy and an innovative Employee Assistance Program
About the Role

We're seeking a Senior Application Analyst to join our team. As a key member of our IT operations team, you'll be responsible for ensuring the smooth operation, availability, and performance of critical applications within the organization.

Key responsibilities include:

  • Collaborating with cross-functional teams to maintain high application availability and performance standards
  • Coordinating and executing daily operational tasks related to application management, security, compliance, monitoring, performance, and availability
  • Providing technical and application troubleshooting support for team members and end-users
  • Defining and setting up monitoring and threshold notifications, responding to monitoring alerts, diagnosing issues, and escalating as necessary
  • Analysing log data to detect and remediate anomalies, performance issues, and security threats
  • Defining and analysing application performance metrics and identifying areas for improvement
  • Developing and implementing automation scripts and tools to reduce regular task toil and maintain operational application effectiveness
  • Maintaining accurate and up-to-date documentation for all managed applications
Requirements
  • Significant experience in IT operations management
  • Proven experience in end-to-end operational management of applications and services that reside on-premise and in the cloud
  • Strong implementation and understanding of monitoring processes and solutions
  • Excellent log analysis, root cause analysis, and technical problem-solving abilities
  • Strong administration, configuration, optimization, and management of cloud technologies
  • Experience with scripting languages and automation tools
  • Experience with database management and database troubleshooting
  • Strong communication and interpersonal skills, with the ability to collaborate effectively across teams
Desirable
  • Knowledge of asset financing / fleet leasing products
  • Admin experience with Atlassian toolsets, including Jira, Confluence, and Bitbucket
  • Software development experience
  • Experience with Dynamics 365/Power platform, Reporting and Analytics (Power Bi, Databricks etc)
What's Next

We're an equal opportunity employer, and we're committed to providing a positive and inclusive work environment. If you're ready to take on your next challenge, we'd love to hear from you.

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