Luxury Hotel Operations Manager

5 days ago


Burswood, Western Australia Crown Resorts Full time

Better Experiences for Guests and Colleagues

Crown Resorts is a renowned destination for unforgettable experiences, where you can play a key role in crafting joyful moments for our guests and colleagues alike. We value innovation, teamwork, and a passion for excellence – always striving to be better.

The Role: Hotel Operations Manager

Crown Towers Perth offers an exceptional culinary journey with diverse dining options, from casual to premium settings, catering to every taste. As a seasoned leader, we seek an accomplished Hotel Operations Manager to join our team at Crown Towers Perth.

Key Responsibilities:

  • Ensuring the efficient operation of the hotel’s departments, including Bell Services, to deliver exceptional customer service.
  • Liaising with the Front Desk team to provide seamless guest experiences.
  • Maintaining high standards of quality, safety, and security across all hotel areas.
  • Collaborating with other departments to drive business growth and improve operational efficiency.

About You:

  • Proven experience in hotel operations, preferably in a 5-star environment.
  • Strong leadership and communication skills, with the ability to motivate teams.
  • Able to multitask under pressure while maintaining professionalism.
  • Time management and problem-solving expertise, ensuring effective issue resolution.

Estimated Salary: AU$120,000 - AU$150,000 per annum, depending on qualifications and experience.



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