
Clerical Team Leader
6 days ago
Job Opportunity: Lead Clerk Role
This opportunity has arisen for an experienced clerical member of staff to take the step up to a supervisory role. The position is based in our Caulfield Clinic and is a 12-month fixed-term contract on a full-time basis.
As Office Supervisor, you will be reporting to our Area Office Manager and working closely with other office supervisors. Your key responsibilities will include:
- Providing leadership to a team of 2 clerical staff members, ensuring efficient and friendly services to patients, customers, referrers, and the community
- Driving the delivery of high-quality reception services
- Assisting the Area Office Manager in planning and managing daily workforce requirements
- Managing data and information accuracy in the clinic, including invoicing and receipting
- Coaching and mentoring clerical staff to provide quality service to our patients
To be successful in this role, you will require:
- Excellent interpersonal and communication skills
- Ability to work autonomously and as part of a team
- Confidence with computers and IT systems
- Ability to manage a clerical team in a fast-paced environment
The ideal candidate will have a strong ability to lead and motivate a team, while maintaining high standards of customer service and data management.
Apply now if you are looking for a challenging and rewarding role that will help you grow professionally.
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