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Strategic Team Administrator
2 weeks ago
Administrative Operations Manager
About The RoleThis position oversees the management of administrative teams, coordination of processes, and liaison with suppliers, clients, and staff. Key responsibilities include office administration, human resources, OH&S compliance, and culture & communication.
Key Responsibilities:- Office Administration:
- Management of administration teams, coordination of processes, liaison with suppliers, clients, and staff, completion of accounts payable and receivable, bank and credit card reconciliations/cash control, preparing quarterly BAS and monthly PAYG.
- Human Resources:
- Onboarding and offboarding processes, accurate employee records and HR documentation, staff wellbeing initiatives, management of payroll, worker's compensation, LSL and superannuation contributions.
- OH&S Compliance:
- Maintenance and update of safety management systems, ensure compliance with OH&S legislation and company policies, assist with audits, incident reporting, and safety training coordination.
- Culture & Communication:
- Point of contact for staff inquiries and internal support, foster a friendly, professional, and team-oriented environment, support communication flow between office and field staff.
We seek an experienced Administrative Operations Manager with 3-5+ years' experience in similar roles, overseeing administration teams and managing end-to-end administrative processes within fast-paced service-based environments. Strong leadership skills and a passion for improving systems and processes are essential.
The ideal candidate is approachable, organized, proactive, and has excellent communication and organizational skills. They must be able to demonstrate initiative, lead a team, and prioritize tasks effectively.
This role suits someone who is both people and process focused, with a friendly, professional manner, and the ability to keep things running smoothly across dynamic environments.
The Musts- Previous experience in similar roles/industries with 3-5+ years' experience.
- High-level communication skills (written & verbal) with a strong customer service ethic.
- Excellent organisational skills and ability to manage busy businesses with many moving parts.
- Ability to demonstrate initiative and lead teams.
- Dependable and reliable, with a strong work ethic.
- Be able to prioritise, multi-task, work quickly, and cope well at times of pressure.
- Excellent computer literacy and ability to navigate/problem-solve general IT issues.
- Advanced skills in Microsoft Office.
- Experience navigating XERO.