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Workplace Experience Coordinator

2 months ago

Melbourne, Victoria, Australia Colliers Full time

Workplace Experience Coordinator Role Summary

We are seeking a highly motivated and organized individual to join our team as a Workplace Experience Coordinator. This is a dynamic role that involves creating unforgettable experiences for our visitors and occupants, ensuring every interaction is seamless and memorable. As a Workplace Experience Coordinator, you will be the autonomous driving force behind delivering best-in-class service within the workplace and operations.

Key Responsibilities:

  • Own the arrival experience, creating enjoyable and memorable interactions, driven by our client's brand and culture.
  • Uphold operational excellence for workplace experiences, fostering a "happy to help" atmosphere across all Corporate Services touch points.
  • Assist in the maintenance of the workplace to provide the best working environment and functionality for all employees.

Requirements:

  • Minimum 3 years of hospitality, administration, or workplace management experience, specialising in customer-centric events, preferably within luxury or hospitality sectors.
  • Demonstrated customer-centric experience in business-to-business and customer-facing, environments through a spirit of autonomy and initiative.
  • Results-oriented with effective communication skills and impeccable organisation, paying attention to detail.
  • Proficient in assessing and prioritising workload within deadline-driven environments, understanding sometimes priorities change.

Working Arrangements:

This is a full-time office-based role in Adelaide servicing general office operating hours on a flexible roster (40hrs per week) that also may support limited after-hours event activity. Our commitment to providing a safe and secure work environment necessitates thorough national police checks. To support this screening, only candidates with Australian residency will be considered.