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Pet Cremation Operator

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NewcastleMaitland, Australia beBeePetCremation Full time $55,000 - $80,000
Job Overview

This role provides a unique opportunity to work within a high-temperature environment, utilizing technical skills and knowledge of industrial equipment.

Key responsibilities include assisting truck drivers with pet unloading, sorting pets into cool rooms, handling private and communal cremations, milling and preparation of ashes, and liaison with client care and prep teams as required.

Additional duties include greeting clients at the Crematorium for viewings, collection of pets from vet clinics in region as required, communication and follow-up with clients as needed, delivery of pet ashes to client homes or vet clinics as required, and attendance at team and company meetings as required.

The ideal candidate will possess excellent communication skills, be able to manage multiple tasks effectively, and prioritize work in a fast-paced environment.

Responsibilities:

  • Assist Truck Driver with unloading of pets
  • Sorting pets into cool rooms
  • Handling both private and communal cremations
  • Milling and preparation of ashes
  • Liaise with the Client Care and Prep Teams as required
  • Demonstrate effective and clear communication with compassion and in a professional manner
  • Greeting clients at the Crematorium for viewings
  • Collection of pets from Vet Clinics in region as required
  • Communicate and follow-up with clients as required
  • Delivery of pets ashes to client homes or vet clinics as required
  • Attend team and company meetings as required
  • Take personal responsibility for upholding standards relating to presentation, property, hygiene, including prompt reporting of loss, damage, or maintenance needs
  • Taking responsibility of reporting hazards and risks that may cause harm or injury, and adhering to Health and Safety policies and procedures
  • Other duties as required aligned to the role's operational requirements

Administration:

  • Maintain and update the necessary records in respect to Cremations performed
  • Ensure all pets are correctly tagged and accurate weights and information identified
  • Ensure all tagging and packing is recorded accurately and in a timely manner

Systems & Standards:

  • Manage the QA of ashes
  • Ensure high standards of cleanliness and order are kept in the Crematorium facility
  • Adhere to the Company's policies and procedures for all relevant tasks undertaken
  • Operate cremation and ashes processing equipment to cremate pets as instructed
  • Load and operate the Cremator in accordance with procedures manual
  • Carry out maintenance and basic repairs to site equipment as instructed

Competencies Required:

  • Ability to work within a high temperature environment
  • Technical appreciation of industrial equipment
  • Experienced with handling power tools
  • Ability to manage multiple tasks and prioritise work effectively
  • Fit for work carrying out manual handling tasks
  • Good technical / computer appreciation skills
  • Ability to make well informed decisions and work positively under pressure
  • Q Fever vaccinated

Benefits of Joining Our Team

You may not have considered this industry before, but we provide vital services to families that helps them to celebrate the lives of those they loved. Our staff live our values every day and get to experience the gratitude that comes with offering such a meaningful service. The benefits you can receive include:

  • Reward and recognition programs
  • Tailored induction and training programs
  • Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience
  • Networking opportunities across the business and with peers
  • Birthday and paid parental leave
  • Free access Employee Assistance Program
  • We are a diverse workplace and equal opportunity employer

How To Apply

If you are looking for a role that makes a difference and supports families in your community, click on apply and submit your application. To learn more about careers at InvoCare brands, please visit our careers page.