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Master of Operational Streamlining

3 weeks ago


Melbourne, Victoria, Australia beBeeExcellence Full time $100,000 - $140,000
Operational Excellence Manager

We're looking for a results-driven Operational Excellence Manager to join our team. This is a hands-on role that requires collaboration with retail teams, coaching, testing, and problem-solving to drive operational excellence across our global store network.

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  • Key Responsibilities:
    • Act as an operational catalyst on the ground - testing, learning, mentoring, and ensuring stores are set up for success.
    • Conduct frequent store visits to co-create workflows, identify and remove inefficiencies, and streamline execution.
    • Own retail financial metrics (sales, margin, EBIT, wages, expenses) while supporting trade levers (conversion, ATV, IPC, loyalty).
    • Spot and support opportunities for simplification, process automation, and productivity-enhancing technologies that reduce complexity and improve outcomes.
    • Deliver accurate, timely reporting on wages, expenses, and performance to inform decision-making.
    • Embed consistent processes and policies that drive compliance, efficiency, and best practice.
    • Lead operational improvement projects that reduce costs, enhance systems, and enable digital transformation.
    • Oversee effective use of POS, payments/merchant, and workforce scheduling systems; ensure data accuracy and actionable insights.
    • Continuously improve the store team experience and elevate the customer journey, aligned with our experiential retail approach.

What We Offer:

  • A competitive salary with bonus earning potential through our monthly sales incentive program.
  • Enjoy a 50% discount to spoil yourself, plus endless cups of tea.
  • Get recognition and rewards through our Moment Makers program.
  • Volunteer leave day per year with a purpose-aligned organisation.
  • Workplace policies with impact: Menopause policy, Gender equity policy, Equitable remuneration policy and Flexible working arrangement options, including hybrid work.
  • Employee Assistance Program (EAP).
  • T2 Culture Club ensures we celebrate every occasion in the calendar – bringing fun and excitement to life at T2.

About Us:

Our head office is located in lively Collingwood, close-by to delicious cafes and public transport (both train and tram).

Don't Feel Like You Meet Every Single Requirement?

Still apply. We'd love to receive your application if most of your experience matches and you think you'll thrive in this role.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.