Customer Service Representative

3 weeks ago

Manly Vale, Australia WSAudiology Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Coordinator. As a key member of our customer experience team, you will play a vital role in delivering exceptional service to our customers.

Key Responsibilities
  • Engage with customers through various channels, including phone, email, and in-person interactions, to provide tailored product information and resolve concerns efficiently.
  • Schedule appointments for hearing assessments and consultations with our expert audiologists, ensuring seamless communication and coordination.
  • Guide customers through our innovative range of hearing devices and accessories, highlighting their features and benefits.
  • Contribute to local marketing efforts to promote our clinic and its services, leveraging your knowledge of our products and services.
  • Perform minor hearing aid repairs, with training provided, to ensure our customers receive the best possible support.
What We're Looking For
  • 2+ years of experience in delivering customer service in retail or allied health environments, with a proven track record of providing exceptional service.
  • Good computer literacy and ability to navigate various software programs, including CRM and appointment management systems.
  • Attention to detail, with a solid administrative background and a collaborative spirit, to ensure seamless communication and coordination.
  • A positive, team-oriented attitude, with the ability to work independently when needed, to drive results and achieve goals.
Culture and Benefits
  • Training and development opportunities to keep your skills up to date and enhance your career.
  • Opportunity to work alongside a global retail team, leveraging your knowledge and expertise to drive results.
  • Monthly clinic-based incentives, recognizing your hard work and dedication.
  • Employee Value Awards, celebrating your contributions and achievements.
  • Discount on hearing aids for employees, friends, and family, promoting a culture of loyalty and appreciation.
  • Annual flu vaccinations, prioritizing your health and well-being.
  • Paid Parental Leave, supporting your personal and professional growth.
  • Employee Assistance Program (EAP), providing confidential support and resources.
About WSAudiology

WSAudiology is a global leader in the hearing aid industry, committed to creating an inclusive employee experience. We believe that our work is at its best when everyone feels free to be their most authentic self, and we strive to create a culture of respect, empathy, and understanding.

Candidates will be required to undergo a police check as a condition of employment, in accordance with applicable laws and regulations.

  • Customer Service Representative

    1 month ago

    Manly Vale, Australia Naked Wines Full time

    About Naked WinesNaked Wines is a global company in the consumer goods industry that is revolutionizing the way people experience wine. With customers in 24 countries and a growing network of 670 winemakers, we are committed to connecting our Angels with world-class wines made by talented winemakers.Job SummaryWe are seeking a passionate and driven Customer...

  • Customer Service Representative

    4 weeks ago

    Manly Vale, Australia Naked Wines Full time

    About Naked WinesNaked Wines is a global company in the consumer goods industry that is revolutionizing the way people experience wine. With a passion for connecting customers with world-class wines made by talented winemakers, Naked Wines is changing the world, one glass at a time.Job SummaryWe are seeking a highly motivated and customer-focused individual...

  • Customer Service Representative

    2 weeks ago

    Manly Vale, Australia WS Audiology Full time

    {"title": "Customer Care Coordinator", "description": "About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Coordinator. As a key member of our customer experience team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key...

  • Customer Service Representative

    1 month ago

    Manly Vale, Australia WSAudiology Full time

    About WSAudiologyWSAudiology is a global leader in the hearing aid industry, dedicated to unlocking human potential by bringing back hearing for millions of people worldwide.As a global network of hearing stores equipped with the latest technology and a team of experts, we offer progressive career pathways for our employees to grow and develop in their...

  • Customer Service Representative

    3 weeks ago

    Manly Vale, Australia WS Audiology Full time

    {"title": "Hearing Care Coordinator", "description": "Unlock Human PotentialAt WSAudiology, we're committed to bringing back hearing for millions of people around the world. As a Hearing Care Coordinator, you'll play a vital role in delivering exceptional customer experiences and helping our customers unlock their full potential.Your Day-to-DayEngage with...

  • Customer Service Representative

    1 week ago

    Manly Vale, Australia Shore Beach House Full time

    Beach Club Launch TeamWe are seeking a highly motivated and enthusiastic individual to join our team at the Shore Beach Club. As a key member of our launch team, you will play a vital role in delivering exceptional customer service and contributing to the success of our business.Key Responsibilities:Provide exceptional customer service to our guests,...

  • Customer Service Representative

    1 week ago

    Mona Vale, New South Wales, Australia Pittwater RSL Full time

    **Customer Service Representative Opportunity**Pittwater RSL is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.The successful applicant will be responsible for providing exceptional customer service, ensuring the Club is always presented in a clean and safe manner, and assisting patrons in all...

  • Customer Service Representative

    1 week ago

    Mona Vale, New South Wales, Australia Pittwater RSL Full time

    Pittwater RSL - A Career in HospitalityWe are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer experiences and providing a high level of service to our patrons.Key Responsibilities:Provide exceptional...

  • Customer Service Representative

    11 hours ago

    Manly West, Queensland, Australia Shore Beach House Full time

    Manly BeachWe are seeking a passionate and friendly individual to join our team as a Customer Service RepresentativeKey Responsibilities:Provide exceptional customer service in a fast-paced environment;Work collaboratively with the team to achieve sales and service targets;Upsell and promote merchandise and food and beverage items;Participate in on-the-job...

  • Customer Service Representative

    7 days ago

    Berkeley Vale, New South Wales, Australia TE Connectivity Full time

    Job OverviewAt TE Connectivity, we're looking for a skilled Customer Service Representative to join our team. As a key member of our Customer Service Team, you will interact with customers, sales, and service representatives to handle various pre-sales or post-sales service functions. Your primary responsibilities will include taking and processing...

  • Customer Service Representative

    2 months ago

    Canning Vale, Western Australia BOQ Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at BOQ. As a key member of our branch, you will be responsible for providing exceptional customer service to our clients, developing and maintaining strong relationships, and contributing to the success of our team.Key ResponsibilitiesTeller...

  • Customer Service Representative

    3 days ago

    Hatton Vale, Queensland, Australia Domino's Full time

    About the Role:We are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our in-store team, you will be responsible for providing exceptional customer service, processing payments, and preparing pizzas and other food items.Key Responsibilities:Deliver outstanding customer service to our...

  • Customer Service Representative

    3 weeks ago

    Mona Vale, New South Wales, Australia Officeworks Full time

    About UsAt Officeworks, we're passionate about delivering exceptional customer experiences. Our team is the heart of our business, and we're seeking talented individuals to join us in providing top-notch service to our customers.The RoleWe're looking for part-time team members to join our team in various departments, including replenishment and customer...

  • Customer Service Representative

    4 months ago

    Moss Vale, Australia Ashdown Consulting Full time

    $35 p/h + super - 4 Month Contract - Moss Vale **Customer Service Representative | 4 Month Contract | $38.68 p/h Incl. super** - **$35 p/h + super**: - **4 Month Contract**: - **Moss Vale** **About the company** This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. We...

  • Customer Service Representative

    7 days ago

    Mona Vale, New South Wales, Australia Pittwater RSL Full time

    Pittwater RSL is seeking a skilled Customer Service Representative to provide exceptional customer experiences and contribute to the success of our hospitality team.Key Responsibilities:Deliver outstanding customer service in a fast-paced environmentAssist with bar, gaming, and front of house operations, including COVID-19 Marshall dutiesMaintain a clean and...

  • Personal Banking Representative

    2 weeks ago

    Manly Vale, Australia Westpac Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Personal Banking Representative. As a key member of our branch network, you will be responsible for providing exceptional customer service and building strong relationships with our clients.Key ResponsibilitiesProvide personalized banking solutions to...

  • Customer Service Representative

    7 days ago

    Prospect Vale, Tasmania, Australia EG Australia Full time

    We are seeking a Customer Service Representative to join our frontline Fuel team at our store in Prospect Vale. As a key member of our team, you will be responsible for delivering brilliant customer service to keep our EG customers coming back.About the RoleDeliver exceptional customer service to meet the needs of our customersPromote products and fantastic...

  • Customer Service Representative

    6 days ago

    Prospect Vale, Tasmania, Australia EG Australia Full time

    We are seeking a Customer Service Representative to join our frontline Fuel team at our store in Prospect Vale. As a key member of our team, you will be responsible for delivering brilliant customer service to keep our EG customers coming back.About the RoleDeliver exceptional customer service to meet the needs of our customersPromote products and fantastic...

  • Customer Service Representative

    2 months ago

    Canning Vale, Western Australia APM Full time

    About the RoleWe are seeking a highly skilled and empathetic Customer Service Representative to join our team at APM. As a key member of our customer service team, you will play a vital role in delivering exceptional service to our clients and their families.Key ResponsibilitiesProvide professional, friendly, and timely support to clients via various...

  • Customer Service Representative

    5 months ago

    Mona Vale, Australia Optimal Recruitment Full time

    Generous $$$ - Opportunities for training and career development - Conveniently located on the Northern Beaches **The Company** You will be working for one of Sydney’s largest wholesale suppliers of metal roofing products. Established in 1990, and will 10 stores across Sydney, they are the first stop for both building industry professionals as well as...