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Customer Liaison Specialist: Connecting Communities

1 month ago

Sydney, New South Wales, Australia Essential Energy Full time

Essential Energy seeks a Customer Liaison Specialist to deliver exceptional customer experiences and foster strong relationships with regional communities in NSW and southern QLD.

As a pivotal player in the energy future, we cover 95% of NSW and parts of southern QLD. Our diverse range of operational and corporate roles aim to connect our communities.

This role offers a unique opportunity to work from home in a hybrid environment, ensuring a perfect blend of flexibility and collaboration.

We are looking for an experienced professional who has a knack for handling complex issues and finding solutions. The ideal candidate will have:

  • Proven success in managing complex customer interactions
  • Experience in data compilation, coordinating communications materials, and logistics
  • Strong problem-solving and decision-making skills

With competitive remuneration commensurate with skills and experience (approximately $90,000 - $110,000 per annum) and 16% Superannuation, this role offers a comprehensive benefits package, including Fitness Passport, Apple, JB Hi-Fi, and Dell Employee Purchase Programs. We also offer 26 weeks paid parental leave for primary and secondary carers.

We are proud to be recognised as a WORK180 Endorsed Employer for All Women. Join us in building a better energy future and fostering positive relationships with customers, retailers, and key stakeholders.