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Practice Development Manager

2 months ago


Sydney, New South Wales, Australia Align Technology, Inc. Full time
About the Role

We are seeking a highly motivated and results-driven Practice Development Manager to join our team at Align Technology, Inc.

Key Responsibilities
  • Maintain a high level of service to customers in their assigned territories by ensuring efficient, accurate and timely response to enquiries, correspondence, and orders.
  • Manage current customer base and proactively seek to increase new opportunities.
  • Ensure that all administrative requirements are completed.
  • Utilize CRM as a strategic planning tool to track customer activity, territory sales, open leads, customer support calls and any other report that will assist in efficiently managing the territory.
  • Maintain a high level of product knowledge, clinical understanding and competence in Invisalign products and processes.
  • Develop a complete understanding of how Invisalign through product and marketing, are able to significantly increase a practice's profile, gross turnover and net profit.
  • Responsibility to open conversations about i Tero intraoral scanners, in-practice benefits and detail to drive conversion.
  • Attend, participate and effectively interact in meetings, conferences and trade shows to increase the profile of Invisalign and differentiate it from other Dental companies.
  • Attend trade shows, clinical and promotional programs, events and training seminars as required.
  • Ensure professional representation of Invisalign with customers and internal stakeholders.
Requirements
  • Excellent communication skills with the ability to confidently present to health care professionals.
  • High level of interpersonal skills and ability to build collaborative relationships with empathy.
  • High level of agility in managing and prioritizing tasks, has good organisational, planning and coordination skills.
  • Ability to work autonomously, plan and manage your territory.
  • Strong desire to deliver results and drive growth across the territory.
  • Strong persuasive and negotiation skills.
  • Experience, Education and Knowledge
    • Sales or marketing experience preferred with a proven track record across health related industry.
    • Experience in Orthodontic, Dental or Medical Device industry highly advantageous.
    • Strong analytical and problem solving capabilities.
    • Good computer skills with a minimum knowledge of using Word, Excel, Outlook, SDFC and Power Point.
    • Drivers license essential.
About Align Technology, Inc.

Align Technology, Inc. is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; i Tero Intraoral Scanners and Ortho CAD digital services.

By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work – these are just some of the things employees say make Align Technology, Inc. a great place to work.