Employment Opportunities Specialist
2 weeks ago
About the Role
The Employment Coach is responsible for case management of an allocated caseload of up to 80 customers with a prior offender history, with the objective of finding them employment. The role will consist of case management with a focus on improving the customers' capacity to work by stabilising non-vocational issues and building vocational skills and experience.
Key Responsibilities
- Undertake 'reverse marketing' of customers to suitable employers
- Run group based job search sessions to motivate and promote further job placements for customers
- Assess, match and refer customers to appropriate job opportunities and advocate directly to employers
- Achieve individual targets and work to clearly defined KPIs
About You
To be successful in the role, you will be able to:
- Demonstrate a passion and drive for helping people find employment
- Demonstrate outstanding interpersonal skills and ability to develop positive relationships with a diverse range of customers, employers and staff
- Demonstrate the ability to work under pressure and meet individual targets
- Demonstrate a minimum typing speed of 30 WPM
- Demonstrate strong administration skills and IT literacy, data entry and typing skills, Word, Excel and Outlook experience
About Us
Workskil Australia is a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.
We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team.
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