Employment Coach

2 weeks ago


Fremantle, Western Australia Workskil Australia Ltd Full time
About the Role

We are seeking a motivated and dedicated individual to join our team as an Employment Coach at Workskil Australia Ltd. As an Employment Coach, you will play a vital role in assisting our customers to set and achieve their career goals while meeting the contractual requirements of an employment service provider.

Key Responsibilities
  • Assist diverse customers in overcoming personal and professional challenges to achieve their career aspirations.
  • Deliver coaching to improve employability skills, confidence, and career planning to support customers in securing suitable employment opportunities.
  • Prepare high-quality resumes, cover letters, and support the job application process to help customers present themselves effectively to potential employers.
  • Finding suitable employment opportunities for customers and advocating on their behalf to ensure they receive the support they need to succeed.
  • Refer customers to internal and external support services for housing, mental health, and financial counseling to address any underlying issues that may be impacting their ability to secure employment.
  • Provide additional mentoring and support during the first six months of employment to ensure customers have the necessary skills and confidence to succeed in their new roles.
About You

We are looking for a candidate who is passionate about helping others and has a strong desire to make a positive impact in the lives of our customers. As an Employment Coach, you will be working in a dynamic and supportive team environment, and we encourage applicants who are self-motivated, inclusive, and open-minded.

  • Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
  • Ability to work independently and as part of a team to achieve individual and team targets.
  • Strong administration skills and IT literacy, including data entry, Word, Excel, and Outlook, to manage customer information and progress accurately.
  • Attention to detail and ability to work under pressure to meet deadlines and achieve results.
  • Meeting a minimum typing speed of 30 words per minute to efficiently manage customer data and correspondence.
Benefits

We offer a range of benefits to our employees, including a competitive salary, salary packaging, and a comprehensive training program to support your career development. As a not-for-profit organization, we are committed to creating a safe and inclusive work environment that values diversity and promotes equal opportunities for all employees.

We are an equal opportunity employer and welcome applications from Aboriginal and Torres Strait Islander people, applicants from culturally and linguistically diverse backgrounds, and applicants who have a disability. We are committed to creating a safe environment for children and young people in the delivery of our services.


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