Revenue Operations Specialist

3 weeks ago

Waterloo, Australia at Sonder Full time

About the Role

We are seeking a highly skilled Revenue Operations Specialist to join our team at Sonder. As a key member of our sales and marketing operations team, you will play a crucial role in driving growth through improved operational efficiency.

Key Responsibilities

  • Track and report on key KPIs across sales and marketing to support business operations.
  • Use tools like Google Suite, HubSpot, and Looker Studio for daily analysis and reporting.
  • Analyse marketing channels (e.g., SEO, paid search, social) to guide sales campaigns and growth strategies.
  • Manage CRM systems, ensuring data accuracy, and drive utilisation of sales/marketing tools.
  • Identify opportunities to improve sales and marketing conversion rates and shorten sales cycles.
  • Lead CRM data maintenance, automation initiatives, and process efficiencies.
  • Conduct market analysis and provide insights to refine Ideal Customer Profiles (ICPs) and buyer personas.

Requirements

  • Bachelor's degree in Business, Marketing, Data Analytics, Finance, or related fields.
  • 1-3 years of experience in sales/marketing operations, business analysis, or data analytics.
  • Proficiency with CRM systems (e.g., Salesforce, HubSpot) and data analysis tools.
  • Strong attention to detail in data analysis and reporting.
  • Highly organised with a proven ability to manage data, processes, and records efficiently.
  • Excellent verbal and written communication skills, with the ability to present insights clearly and collaborate across teams.
  • Adaptable and eager to learn new tools and techniques in dynamic, fast-paced environments.

About Sonder

Sonder is a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people's lives every day.

  • Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.
  • Gain free access to the Sonder app for you and your family, offering 24/7 on-demand support for health, wellbeing, and safety.
  • $1000 annual contribution as part of your development plan + 2 days of study leave
  • Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
  • Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder's success.
  • Salary packaging novated leasing.
  • ​​Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
  • Free coffee on Tuesdays and catered lunch on Thursdays.
  • Team social fund to connect with your team, plus monthly company wide social events.
  • Dog-friendly office.
  • Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

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