Customer Experience Ambassador

22 hours ago


Perth, Western Australia beBeeAmbassador Full time
Job Title: Customer Experience Ambassador We are seeking a Customer Experience Ambassador to join our team. As a key member of our concierge service, you will be the first point of contact for customers and provide exceptional service to enhance their experience. Key Responsibilities:- Deliver exceptional customer service and create memorable moments for every customer interaction.- Process sales of gift cards and other available services with a smile.- Welcome customers at the concierge desk and understand their needs to provide personalized support.- Provide clear directions and recommendations to help customers navigate the centre effectively.- Manage administrative tasks such as lost property and online enquiries in a timely manner. Requirements:- Friendly, approachable, and confident engaging with people from all walks of life.- Strong customer service, active listening, and problem-solving skills.- Able to work independently and as part of a team to achieve common goals.- Previous experience in customer-facing roles is highly desirable. Benefits:- Flexible rostering to accommodate various availability needs.- Opportunity to work in a dynamic and supportive team environment. About Us:We are committed to creating extraordinary places and experiences that connect and enrich communities. We believe in fostering a workplace culture where everyone feels valued, supported, and motivated to realize their full potential. Applications close when suitable candidates are found.

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