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Operations Manager
3 weeks ago
We are seeking a seasoned leader to spearhead our remarketing operations. The successful candidate will oversee the lifecycle of end-of-lease remarketing, from logistics management through to inspections and reconditioning processes.
Key responsibilities include managing a network of transport carriers and remarketing partners, tracking bookings and transport activities, ensuring accurate and consistent inspections in line with the Fair Wear & Tear guide, and resolving customer inquiries and disputes promptly and professionally.
This leadership role combines operational management with strategic responsibility for key performance indicators (KPIs), vendor KPIs, inspection accuracy, reconditioning turnaround, and continuous improvement initiatives.
The ideal candidate will possess strong problem-solving and critical thinking skills, adaptability to changing environments and priorities, a collaborative mindset focused on delivering exceptional customer outcomes, high attention to detail, and a commitment to quality.
Additionally, they will have excellent communication and interpersonal skills, as well as the ability to build and maintain strong relationships with suppliers.
A passion for leading teams, driving operational excellence, and delivering business results is essential for this exciting opportunity.
remarketing operations, fleet management, leasing, logistics, motor industry, leadership, team management, problem-solving, critical thinking, collaboration, customer outcomes, quality, communication, supplier relationships, business results.
