Passenger Experience Specialist

6 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $50,000 - $85,000
Job Title: Passenger Service Officer

We are seeking a highly skilled and dedicated individual to join our team as a Passenger Service Officer. In this role, you will be responsible for meeting and assisting passengers with reduced mobility who are arriving, departing, or transiting at Sydney International Terminal.

About the Role:

In this position, you will have the opportunity to make a real difference in the lives of our passengers. You will provide exceptional customer service, ensuring that our customers receive a safe and timely journey to their destination.

Responsibilities:

  • Meet and assist passengers with reduced mobility
  • Provide exceptional customer service
  • Ensure a safe and timely journey for all passengers

Requirements:

To be successful in this role, you will need:

  • A caring approach to dealing with people
  • Clear communication and good interpersonal skills
  • Reliability and punctuality
  • A respectful, friendly, and supportive approach
  • Flexibility and the ability to adapt to changing priorities and situations
  • High standards of personal presentation

Benefits:

  • Industry benefits
  • Career progression and further skill development opportunities
  • Reward and Recognition Programs
  • Refer a Friend Program

Working Conditions:

This is a part-time role working 15 hours per week. The shifts will be rotating, including day shift, Monday to Friday, morning shift, night shift, weekend availability, and overtime pay.

How to Apply:

If you are a motivated and dedicated individual who is passionate about providing exceptional customer service, please submit your application. We look forward to hearing from you.

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