Radiology Customer Service Representative

1 week ago


East Albury, New South Wales, Australia I-MED Full time

About I-MED Radiology Network

We are a leading healthcare provider with a team of over 4,000 people dedicated to helping save lives and reducing uncertainty. Our values, state-of-the-art technology, innovative systems, and commitment to excellence set us apart.

Job Title: Medical Receptionist

We are seeking a customer-focused and dedicated Medical Receptionist to work across our Albury clinics. This is a full-time, permanent position with flexibility working Monday to Friday shifts between 7am and 10pm and one weekend every six weeks.

Key Responsibilities:

  • Be the first point of contact for patients at reception
  • Make appointments for multiple modalities (e.g., x-ray, MRI, ultrasound)
  • Provide excellent customer service and patient care
  • Develop and maintain strong working relationships with patients, referrers, colleagues, and managers

Required Skills and Qualifications:

  • Clear verbal and written communication skills
  • Genuine care and understanding for patients' well-being
  • Strong organisational abilities to manage appointments and patient flow
  • Flexibility to adapt to changing priorities with a can-do attitude
  • Able to multitask effectively in a fast-paced environment

Salary and Benefits:

The estimated salary for this role is $60,000 - $80,000 per year, depending on experience. We offer competitive remuneration, comprehensive induction training, ongoing development opportunities, career growth, and a commitment to your health and wellbeing.

Benefits include access to an employee assistance program, diversity and inclusion initiatives, and a fun and dedicated team environment.



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