Warehouse Operations Specialist

5 days ago

Sydney, New South Wales, Australia Philips Full time
Job Title

Warehouse and Logistics Specialist

Job Description

Warehouse and Logistics Specialist SRC, Sydney (Full Time)

Philips is a leading global healthcare company committed to improving lives through innovative solutions. Our Sleep and Respiratory business is dedicated to providing solutions that empower patients to rediscover confidence and live a fulfilling life.

Your Opportunity:

We are seeking a highly skilled Warehouse and Logistics Specialist to join our dynamic supply chain team. In this role, you will play a critical part in optimizing warehouse operations, managing logistics processes, and ensuring seamless collaboration with our 3PL partners.

You will be responsible for overseeing inventory accuracy, coordinating storage capacity, managing returns, and driving continuous improvement in our distribution processes. Your expertise will be vital in managing daily warehouse activities.

Working closely with cross-functional teams, you'll contribute to forecasting, quality control, and performance management. Your analytical skills and problem-solving abilities will be key in resolving logistics issues and proactively managing distribution costs.

Key Responsibilities:

  • Monitor and report on performance and corrective actions of all service providers
  • Collaborate with the warehouse provider to plan storage space capacity
  • Work with the account team and market demand planner to develop collaborative forecasts
  • Coordinate quality control activities, including delivery holds, scrapping, and rework
  • Manage outbound unhappy flow and exceptions, such as rush shipments and complaints
  • Assist in monitoring inbound inventory and document management
  • Perform performance management with the warehouse provider, focusing on KPIs in the provider's contract and Philips' KPIs
  • Support transformation projects, including introducing new flows and automation
  • Manage returns and ensure inventory accuracy between the 3PL WMS and Philips' SAP system
  • Oversee 3PL daily operations and governance
  • Coordinate quarterly audits and stock takes for Philips' warehouse
  • Assist in setting up operations with new 3PL providers
  • Monitor and resolve issues related to warehouse performance, logistics, and reverse logistics
  • Proactively manage distribution costs

Requirements:

  • Degree-level education in logistics or a related field
  • 3 to 5 years of experience in warehousing and distribution processes, preferably in the medical devices industry
  • Good knowledge of SAP software (SAP SBO / PRD)
  • Strong Excel skills and MS Office software
  • Good knowledge of Power BI dashboards (preferred)
  • Availability to work from our warehouse located in Hoxton Park once per week, on average
  • Ability to effectively prioritize and multitask in a fast-paced operational environment
  • Continuous improvement mindset with a focus on efficiency
  • Experience in change management and influencing cross-functional stakeholders
  • Solutions-focused, creative, and innovative with high organizational and planning skills
  • Ability to critically think through multiple-step processes and follow up on details
  • Excellent communication, verbal, and written skills
  • Results-oriented and highly analytical individual
  • Self-starter with the ability to work independently and take initiative
  • Unique expertise or skills to complement and enhance existing capabilities
  • Proactive approach to identifying and solving problems

Why Philips?

At Philips, we believe life is better when #youareyou. We're ranked #16 in Forbes' World's Best Employers list, earned the ultimate score of 100 Human Right's Campaign Foundation's assessment of LGBTQ workplace equality, and we're proud to be recognised by the Workplace Gender Equality Agency as an Employer of Choice in Australia for 3 years running

Working at Philips is more than a job. Our people experience various unexpected moments when their lives and careers come together in meaningful ways. It's a calling to create a healthier society through meaningful work, focused on improving 2.5 billion lives a year by delivering innovative solutions across the health continuum.

Visit our careers website to explore what it's like working at Philips, read stories from our employee blog, find information about our recruitment process and answers to some frequently asked questions.

Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within. Your application will be fairly assessed, regardless of your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran or disability status.

We're living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply.

Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request.

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