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Warehouse Operations Specialist

2 months ago

Sydney, New South Wales, Australia Philips Full time
Warehouse and Logistics Specialist

At Philips, we're seeking a highly skilled Warehouse and Logistics Specialist to join our dynamic supply chain team. As a key member of our operations team, you'll play a crucial role in optimizing our warehouse operations, managing logistics processes, and ensuring seamless collaboration with our 3PL partners.

Your Key Responsibilities:
  • Oversee inventory accuracy and manage storage capacity with our warehouse provider.
  • Collaborate with our account team and market demand planner to develop a comprehensive forecasting strategy.
  • Coordinate quality control processes, including delivery holds, scrapping activities, and rework.
  • Manage outbound unhappy flow and exceptions, such as rush shipments and customer complaints.
  • Monitor inbound inventory and assist with documentation as needed.
  • Perform performance management with our warehouse provider, ensuring adherence to KPIs in their contract and Philips' KPIs.
  • Support transformation projects, including introducing new flows and automation.
  • Manage returns process and ensure inventory accuracy between our 3PL WMS and Philips' SAP system.
  • Oversee 3PL daily operations and governance, including coordinating quarterly audits and stock takes.
  • Assist in setting up operations with new 3PL providers and resolving issues related to warehouse performance, logistics, and reverse logistics.
  • Proactively manage distribution costs and drive continuous improvement in our distribution processes.
Requirements:
  • Degree-level education in logistics or a related field.
  • 3-5 years of experience in warehousing and distribution processes, preferably in the medical devices industry.
  • Strong knowledge of SAP software (SAP SBO/PRD) and Excel skills.
  • Good knowledge of Power BI dashboards (preferred).
  • Ability to work from our warehouse located in Hoxton Park once per week, on average.
  • Accustomed to prioritizing and multi-tasking in a fast-paced operational environment.
  • Continuous improvement mindset with a focus on efficiency.
  • Experience in change management and influencing cross-functional stakeholders.
  • Solutions-focused, creative, and innovative with high organizational and planning skills.
  • Excellent communication, verbal, and written skills.
  • Results-oriented and highly analytical individual.
  • Self-starter with the ability to work independently and take initiative.
  • Bring unique expertise or skills to the team that complement and enhance existing capabilities.
  • Demonstrate a proactive approach to identifying and solving problems.
Why Philips?

At Philips, we believe life is better when #youareyou. We're ranked #16 in Forbes' World's Best Employers list, earned the ultimate score of 100 Human Right's Campaign Foundation's assessment of LGBTQ workplace equality, and we're proud to be recognised by the Workplace Gender Equality Agency as an Employer of Choice in Australia for 3 years running.

Working at Philips is more than a job. Our people experience various unexpected moments when their lives and careers come together in meaningful ways. It's a calling to create a healthier society through meaningful work, focused on improving 2.5 billion lives a year by delivering innovative solutions across the health continuum.