Service Ambassador

5 days ago


Brisbane, Queensland, Australia beBeeCustomerService Full time $60,000 - $65,000
Customer Service Representative

This role offers a unique opportunity to work as part of a dedicated customer service centre.

  • Treat each caller with respect and professionalism
  • Work within established performance metrics
  • Provide accurate information promptly, resolving queries at the first point of contact
  • Recognise and escalate complaints when necessary
  • Create and modify bookings using our customised booking system.

The ideal candidate will have at least 12 months experience in a similar role, building strong relationships quickly and meeting customer needs. They will be friendly and approachable with excellent communication skills, resilient and adaptable with attention to detail. In addition, they will be able to connect with people of different backgrounds and levels, work collaboratively in a fast-paced team environment while achieving shared goals, and use a range of software applications in their daily work.

Flexibility to work between 8am - 6pm Monday to Friday is essential.

What We Offer
  • Be part of a genuine customer service (not sales) team
  • Gain insights into the language services industry
  • Further develop your skills and experience.

We value diversity and equality in the workplace.



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