Library Experience Coordinator

3 days ago

Sydney, New South Wales, Australia beBeeLibrary Full time $70,000 - $88,000
Job Title

We are seeking an experienced Library Services Coordinator to join our team. This is a key role that requires strong leadership and communication skills, as well as the ability to work collaboratively with internal and external stakeholders.

  • Coordinate and lead the delivery of best practice contemporary library programming (children and adult) to support community reading, information, recreational and life-long learning needs in accordance with Library service levels.
  • Develop strategies to promote Library Services and programs to existing and potential customers to ensure increased attendance, membership and community value.
  • Build relationships with internal and external stakeholders to identify opportunities for program collaborations, models of delivery and outreach services provision.
  • Report upon and analyse relevant library use and program attendance statistics and key metrics to identify current trends and ensure the continued relevance, currency and effectiveness of services.
  • Provide coordination, recruitment, training and oversight of relevant Library Volunteers to ensure high quality service delivery and a positive Volunteer experience.
Key Responsibilities

• Library Experience Coordination: Provide oversight and direction to support team collaboration and effective service delivery that contributes to the smooth and efficient day-to-day operations of Library Services with particular focus on customer experience and programs.

• Leadership: Demonstrate and provide leadership and support in the area of Library Services using best practice and inspiring leadership skills to ensure engaged and motivated staff, organisational values-aligned behaviour and optimal performance.

Our ideal candidate will have:

  • Experience in a similar role or related field.
  • Strong leadership and communication skills.
  • Ability to work collaboratively with internal and external stakeholders.
  • Highly developed problem-solving and analytical skills.
  • Capacity to adapt to changing priorities and deadlines.
What We Offer

We offer a dynamic and supportive work environment, competitive salary and benefits package, and opportunities for professional development and growth.

If you are passionate about delivering exceptional customer service and promoting lifelong learning, we encourage you to apply for this exciting opportunity.

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