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Program Support Officer

2 months ago

Kangaroo Island Council, Australia SA Health Full time
Job Title: Program Support Officer

SA Health is seeking a highly skilled and experienced Program Support Officer to join our team. As a key member of our multidisciplinary team, you will provide high-quality, confidential, and customer-focused administrative and business support services to clients, staff, and visitors.

Key Responsibilities:
  • Respond to incoming telephone calls and provide accurate information to telephone queries.
  • Attend to visitors in the reception area in a professional manner and ensure they are directed appropriately.
  • Coordinate the booking of appointments for services.
  • Process and raise invoices and accounts.
  • Maintain record management storage and retrieval systems for medical files.
Requirements:
  • Prior experience in providing a comprehensive and efficient range of administrative and clerical support services.
  • Proficiency in the use of Microsoft Office programs and client databases.
  • Ability to communicate effectively both verbally and in writing with a wide range of clients, members of the community, health service staff, and staff from other agencies.
  • Excellent customer service skills to relate to people with diverse value systems, cultural differences, and special needs.
What We Offer:
  • A supportive and collaborative work environment.
  • Opportunities for education and training.
  • Flexible working hours.
  • Access to inter-professional approaches to holistic healthcare.
Selection Criteria:
  • DHS Working With Children Check (WWCC).
  • DHS National Disability Insurance Scheme (NDIS) Worker Check.
  • National Police Certificate (NPC) for employment involving unsupervised contact with vulnerable groups.

SA Health is an equal opportunity employer and encourages Aboriginal and Torres Strait Islander applicants to apply. For more information, please visit our website.