Senior Loyalty Expert

2 days ago

Sydney, New South Wales, Australia beBeeLoyalty Full time $100,000 - $140,000
Job Title

Senior Loyalty Expert

About the Role

We are seeking a highly skilled Senior Loyalty Expert to drive our loyalty proposition and deliver growth in customers, deposits & Bank of Choice. This is an exciting opportunity for someone with experience in customer strategy, execution and innovation.

This role will lead engagement with partners and stakeholders across the enterprise to align on shared success. The ideal candidate will have a proven track record of driving ideas and innovation, coupled with financial modelling experience and analytical decision making skills.

Key Responsibilities
  • Develop and execute a market leading loyalty proposition to drive growth in customers, deposits & Bank of Choice
  • Drive simplification and velocity in delivery through disciplined execution focus
  • Support the planning, testing, design and execution of the loyalty proposition to reward and recognise priority customer segments
  • Pricing, commercial modelling, customer value and differentiating features and rewards
  • Ensure the proposition meets clear outcomes aligned with customer need, commercial sustainability and technical feasibility
Requirements
  • Demonstrated experience working in a similar Senior Consultant Loyalty Program coupled with experience in driving ideas & innovation, customer strategy and execution
  • Financial modelling experience coupled with proven analytical and evidence-based decision making skills
  • Demonstrated experience in Agile Ways of Working
  • Experience with effectively engaging and influencing a wide array of senior stakeholders, a high degree of business acumen
About Us

We strive to be the most customer centric company in Australia and New Zealand. We foster a culture of equity and respect where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment where all colleagues' unique backgrounds and identities are understood, respected and celebrated.

What We Offer

A diverse and inclusive workplace works better for everyone. We offer a range of benefits including career development opportunities, flexible work arrangements and a supportive team environment.

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