Retail Customer Service Representative
3 days ago
Australia Post is seeking a Retail Customer Service Officer to join our team. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and sales experiences to our customers.
About the Role- Casual relief role covering various locations in the Newcastle area
- 12 weeks of paid training, Monday to Friday, 25 hours per week, various shifts
- Casual on-call as required after training, no rostered hours – Monday to Friday, rotating shifts between 8.45am-5.06pm
- Adult Pay Rate $33.66 increases to $35.98 after 3 months training + 12% Superannuation
- Provide exceptional customer service and sales experiences to customers
- Manage high-value transactions accurately, including handling and processing cash, cheques, credit cards, and EFTPOS
- Conduct and process identity services transactions, including Australian Passport Interviews
- Promote our products and services through up-selling and cross-selling, merchandising, and other promotional activities
- Assist customers with mail lodgements and associate costs
- Build rewarding relationships with customers by understanding their needs
- Assist with administrative duties, such as stocktaking and record maintenance
- You are friendly, enthusiastic, and reliable, with a passion for working in a team environment
- You have experience in customer service and/or cash handling
- You are fit to lift up to 16kgs of mail regularly and stand for your shift
- We invest in your growth and development through our values of trust, inclusivity, empowerment, and safety
- We are committed to creating a culture where everyone feels valued, respected, and empowered to bring their authentic self to work
- We recognize and reward your contributions to our success with Post Perks and more
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Belmont, Australia Baby Bunting Full time{"title": "Customer Service & Car Seat Installation Role", "description": "About the RoleWe are seeking an experienced and customer-focused individual to join our team as a Customer Service & Car Seat Installation Specialist. In this exciting dual role, you will have the opportunity to work with parents and caregivers to find the perfect car seat and baby...
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