Senior Client Relationship Manager
2 weeks ago
Our company streamlines, automates and protects accounts payable processes for clients.
As a key member of our team, you will possess excellent communication and organizational skills to manage multiple client relationships and their respective NetSuite configurations. Your ability to analyze problems and think critically will be essential in identifying and resolving issues efficiently.
This role requires strong technical knowledge of NetSuite, with experience in configuring and customizing the platform to meet client needs. You must be proactive, self-motivated and able to work effectively in a fast-paced environment.
The successful candidate will have exceptional customer service skills, be highly analytical and have a proven track record of delivering results in similar roles. Strong time management and prioritization skills are also essential for this position.
Key Responsibilities:- Manage multiple clients and their respective NetSuite configurations.
- Analyze problems, identify root causes and implement effective solutions.
- Configure and customize NetSuite to meet client needs.
- Provide exceptional customer service and support to clients.
- Work effectively in a fast-paced environment and prioritize tasks accordingly.
- Strong technical knowledge of NetSuite, including configuration and customization.
- Excellent communication and organizational skills.
- Ability to analyze problems and think critically.
- Proven track record of delivering results in similar roles.
- Exceptional customer service skills.
- Strong time management and prioritization skills.
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