Kalgoorlie Operations Manager

1 week ago

KalgoorlieBoulder, Australia CTS People Full time
{"title": "Operations Manager", "content": "Operations Manager

At CTS People, we are seeking a skilled and dynamic Operations Manager to join our team in Kalgoorlie. This pivotal role focuses on optimizing operational and sales functions, maintaining strong customer relationships, ensuring equipment maintenance, and supporting the Managing Director.

Key Responsibilities:

  • Implement strategies to enhance operational efficiency within the Kalgoorlie region.
  • Oversee inventory management and ensure compliance with company procedures.
  • Maintain high standards of equipment and facility upkeep.
  • Collaborate with the wider business to ensure accurate customer billing, inventory receipt, and timesheet procedures.
  • Develop and execute sales strategies to achieve revenue targets and expand market presence in the Kalgoorlie region.
  • Identify new business opportunities, monitor market trends, and assess competitive threats specific to the region.
  • Foster a sales-driven culture, providing team guidance, coaching, and support.

Customer Relationship Management:

  • Cultivate and maintain strong relationships with key clients, delivering exceptional service tailored to the unique demands of the mining and industrial sectors in Kalgoorlie.
  • Address customer inquiries and feedback promptly and professionally.
  • Implement feedback mechanisms to improve customer satisfaction and loyalty.

Team Management:

  • Lead, mentor, and motivate a team of Tyre Fitters, fostering a collaborative and high-performance work environment.
  • Conduct daily prestart meetings, set clear objectives for team members, and provide ongoing feedback and development opportunities.
  • Ensure team compliance with company policies and procedures.
  • Manage rostering and staffing, including FIFO flights where applicable.

Why Choose CTS People?

  • Comprehensive Service Offering: We deliver industry-leading tyre and rim services across various sectors, including mining, transportation, and material handling, with a focus on reducing downtime and enhancing productivity in the challenging Kalgoorlie region.
  • Innovative Approach: Leverage cutting-edge, data-driven strategies to predict and prevent issues, ensuring operational efficiency.
  • Customer-First Focus: We prioritize client needs with our 24/7 breakdown service and on-site tyre management solutions.

Apply Now:

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

"}

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